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Terms of Service

The agreement between you and Teach P2P Pty Limited

Effective Date: 4 April 2026 · Last updated: 11 November 2026
Operator: Teach P2P Pty Limited (ABN 18 627 201 487), Sydney, NSW, Australia

If we close

If we ever shut iSpirits Cloud down, we will tell you at least 90 days before, by email or an in-app message, and you can export all your data — journals, timeline, conversations and profile — before it closes. We will refund the part of any paid period you have not used. Your content stays yours throughout. (5.1, 6.3, 7.4, 12 and 15.6.)

Contents

  1. Agreement to Terms
  2. Description of Service
  3. Your Account
  4. Acceptable Use
  5. Your Content
  6. Intellectual Property
  7. Fees and Payment
  8. Service Availability
  9. Disclaimers
  10. Limitation of Liability
  11. Indemnification
  12. Suspension and Termination by Us
  13. Governing Law and Dispute Resolution
  14. Changes to These Terms
  15. General Provisions
  16. Contact Us
  17. Version History

1. Agreement to Terms

These Terms of Service ("Terms") are a legally binding agreement between you and Teach P2P Pty Limited ("iSpirits", "we", "our", or "us") governing your use of the iSpirits Cloud platform at ispirits.cloud and all related services (the "Service").

By creating an account, you confirm that you:

  • Have read and agree to these Terms and our Privacy Policy
  • Are at least 18 years of age (registration includes an age confirmation)
  • Have the legal capacity to enter into a binding agreement

If you use the Service for a business, you also agree to these Terms on that business's behalf, and "you" includes it.

If you do not agree to these Terms, do not use the Service.

2. Description of Service

iSpirits Cloud helps you plan and carry out your goals with an AI you raise, called your iSpirit. You set the direction; your iSpirit works out the tasks, runs the digital ones in the background, and brings you the decisions and the real-world steps. The Service includes:

  • Conversation with your iSpirit, by text or voice
  • Goals, dated plans and tasks, and plan runs — pieces of digital work (research, drafts, analysis) your iSpirit completes for you and saves for your review
  • Guided wizards for particular jobs
  • A journal, a life timeline, habits, routines and reflection tools
  • An iSpirit that grows as you use the Service
  • Spaces you can choose to share with other people (Section 5.4)
  • Connections to services you already use (Section 2.1)
  • An optional Health Profile

Your iSpirit is an artificial intelligence. It is not a person, and it is not a professional adviser (Section 9.2). Its AI features run on models supplied by third-party AI providers. Which provider handles which step, and where, is listed in Section 5 of our Privacy Policy and kept current there.

2.1 Third-Party Services and Integrations

You can connect services and systems you already use to your account — for example Google Sign-In, GitHub, Notion, Google Calendar, an email address you forward mail to, a system you run, or an AI tool of your own that you let work on your goals. Your use of those services is governed by their own terms and privacy policies. We access only what you authorise, use it only to provide the feature you connected it for, and you can disconnect a connection at any time from your settings. Only connect accounts and systems that you are entitled to use and to give this access to. We are not responsible for third-party services, their availability, or changes they make. Payments are handled by Stripe on Stripe's own pages under Stripe's terms.

2.2 Beta and Experimental Features

We sometimes ship features labelled beta, preview, or experimental. These are provided as-is for evaluation, may change or be withdrawn without notice, and may be less reliable than the rest of the Service. Consumer guarantees under the Australian Consumer Law still apply to them.

2.3 What Your iSpirit Does on Your Behalf

Your iSpirit does work for you when you are not watching. As part of the Service it plans and re-plans your tasks, researches, drafts and prepares results, keeps notes of what you tell it, and saves its work to your account for your review. Where you have connected a service or system (Section 2.1), you authorise it to read from that connection and, where the connection allows, to act in it for the tasks you set — for example adding an event to your calendar.

  • In conversation it asks for your agreement before it creates or changes your goals and tasks, records a decision or spends a plan run, and it tells you what it changed
  • It has no access to your payment details, and it does not send email in your name
  • You remain responsible for the direction you set, for your decisions, for what you connect, and for checking a result before you rely on it, send it or act on it (Section 5.3)

3. Your Account

3.1 Registration

  • You must provide accurate and complete information when creating an account
  • You must provide a valid email address for account recovery and security notifications
  • You are responsible for maintaining the confidentiality of your password
  • One account per person; creating multiple accounts is prohibited

3.2 Account Security

  • You are responsible for all activity that occurs under your account
  • Notify us immediately at [email protected] if you believe your account has been compromised
  • We are not liable for losses resulting from unauthorised use of your account that you could have prevented by maintaining adequate security

3.3 Account Termination by You

  • You may delete your account, or only your content, at any time from your account settings
  • Deletion runs 30 days after you ask, so you can change your mind until then. After that we remove your personal data as our Privacy Policy describes; backups are rotated out within 90 days
  • Once deletion has run it is permanent and cannot be reversed
  • A paid subscription is cancelled as part of deleting your account. To stop a renewal sooner, cancel it yourself first (Section 7.2)

4. Acceptable Use

4.1 You May

  • Use the Service for your own personal purposes and for your own work or business — for example as a sole trader or small-business owner — on any plan
  • Record your thoughts, experiences, and reflections
  • Work with your iSpirit in good faith
  • Share appropriate content (text, voice, images) through the Service
  • Export your data at any time

4.2 You May Not

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorised access to our systems or other users' accounts
  • Use automated tools (bots, scrapers) to access the Service without permission
  • Interfere with or disrupt the Service or its infrastructure
  • Upload malware, viruses, or harmful code
  • Impersonate another person or create fake accounts
  • Use the Service to harass, abuse, threaten, or harm others
  • Share content that is illegal, defamatory, or infringes on others' rights
  • Reverse-engineer, decompile, or attempt to extract the source code of the Service
  • Resell access to the Service or use it to build a competing product
  • Share one account between several people (each person needs their own account)
  • Use the Service if you are under 18, or let someone under 18 use your account
  • Try to get around the Service's safety measures, limits or access controls, or push the AI to produce content these Terms prohibit
  • Create, request or share sexual content involving anyone under 18 — including fictional or AI-generated characters. We have zero tolerance for it and report it where the law requires. The Service is also not for generating sexually explicit content
  • Share other people's personal information without the right to do so, or use the Service to track or profile another person (Section 5.6)
  • Use the Service where sanctions or export-control laws that apply to you or to us prohibit it
  • Use the Service or its AI output to develop or train artificial-intelligence or machine-learning models that compete with the Service or with our AI providers' models (this restriction is also required of us by our AI providers)

5. Your Content

5.1 Ownership

You retain full ownership of all content you create through the Service, including journal entries, chat messages, timeline events, and uploaded media ("Your Content"). We do not claim any ownership rights over Your Content.

5.2 Licence to Us

By using the Service, you grant us a limited, non-exclusive, worldwide licence to use, store, and process Your Content solely for the purpose of:

  • Providing and maintaining the Service, including the background work described in Section 2.3
  • Generating AI responses, plans and results for you — which means sending the content needed for each step to the AI providers listed in our Privacy Policy
  • Displaying Your Content back to you, and to the people you share it with
  • Creating backups for data protection

This licence ends when you delete Your Content or your account (backups follow as the Privacy Policy describes). We do not use Your Content for advertising or marketing, and we do not use it to train AI models — ours or anyone else's. The one exception is your own choice: if you switch on Donate my data in your settings, you allow us to use Your Content to improve the Service for other people until you switch it off. It is off unless you turn it on.

5.3 AI-Generated Content

Important: your iSpirit's replies, plans and results are generated by AI models. AI output can be inaccurate, incomplete, out of date or inappropriate, even when it sounds confident. Do not treat it as your only source of truth, and do not rely on it as medical, legal, financial or other professional advice. Check anything important before you rely on it, send it or act on it.

AI output — including replies, plans, task results, journal insights and suggestions — is there to help you think and get work done. Subject to Section 13.3, we do not guarantee that it is accurate, complete or suitable for your purpose. As between you and us, AI output generated for you within the Service belongs to you, subject to these Terms.

Decisions about other people. Do not use AI output about a person to make a decision that could seriously affect them — for example about employment, credit, housing, insurance, education or medical care — unless a suitably qualified person has reviewed it.

Web sources. When your iSpirit looks something up, the results come from third-party websites we do not control. A source being quoted does not mean it is correct, or that its owner endorses us.

Because of the nature of AI, output may not be unique: other users may receive similar or identical output from the Service. Your ownership under this section covers the output generated for you; it does not extend to other users' output, however similar.

5.4 Shared and Community Content

Some surfaces are visible to other people by design: the community forum, shared goal rooms and shared journals (visible to the members you or the room owner invite), and the read-only family view (visible to relatives you share a link with). By posting to these surfaces you make that content visible to those people. AI (iSpirit) posts in the forum only appear when a member explicitly summons one, and are always labelled as AI-authored. We may remove content from shared surfaces that breaches Section 4 (Acceptable Use); repeated breaches may lead to suspension under Section 12.

5.5 Copyright and Content Complaints

We respect intellectual property rights. If you believe content on a shared surface (for example a forum post) infringes your copyright or other rights, email [email protected] with the location of the content, a description of the rights you hold, and your contact details. We will review promptly, remove or disable content where warranted, and may terminate the accounts of repeat infringers.

5.6 Other People's Information

Your journal, the email you forward and the spaces you share will sometimes contain information about other people. You are responsible for having the right to share it with us and for respecting their privacy. If someone asks us to remove information about them that you added, we may need to act on the request (see Section 10 of our Privacy Policy).

6. Intellectual Property

6.1 Our Rights

The Service — including its design, code, AI prompts, features, and branding — is owned by Teach P2P Pty Limited and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service.

6.2 Feedback

If you submit feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide licence to use that feedback without obligation to you. Do not submit feedback that you consider confidential.

6.3 Digital Legacy

iSpirits Cloud is designed to help you build a lasting record of your life. We recognise the unique nature of this data:

  • Your data persists as long as your account is active — we will not delete or summarise your content without your consent
  • Data export: You may export your complete data (journals, timeline, conversations, and profile) at any time in a portable format
  • Estate access: If you wish to designate a beneficiary who can access your account after your death, you may do so through your account settings (when available). We may require legal documentation (e.g., death certificate, grant of probate) before granting estate access
  • Service discontinuation: If we ever discontinue the Service, we will provide at least 90 days’ notice, enable you to export all your data before shutdown, and refund as Section 7.4 describes

7. Fees and Payment

7.1 Plans and Pricing

The Service offers a free tier and the following paid plans. All prices are in Australian dollars (AUD) and are shown on our pricing page, which forms part of these Terms:

  • Plus — $12/month or $108/year
  • Entrepreneur — $75/month or $720/year
  • Lifetime Supporter — $299 one-time payment (Plus features for the life of the Service)

The price shown is the full amount you pay, including any GST that applies. If you are on a plan we no longer sell (for example Pro), it continues on its existing terms, subject to Section 7.5, until you change or cancel it.

Payments are processed by Stripe. Your card details are collected and stored by Stripe, never on our servers.

7.2 Renewal and Cancellation

  • Subscriptions renew automatically at the end of each billing period until cancelled.
  • You can cancel anytime, self-serve, via your profile ("Manage subscription") — no phone calls, no retention flows.
  • When you cancel, you keep your paid features until the end of the period you have already paid for, then your account moves to the Free tier. Your iSpirit, journals, and memories all stay.

7.3 Plan Runs

  • Plan runs (the pieces of work your iSpirit does for you, formerly called CEC credits) are allocated quarterly per your plan; unused plan runs expire at the end of the quarter and do not carry forward.
  • A plan run that fails to deliver is returned to your allowance automatically.
  • Plan runs have no cash value, are not refundable, and expire at the end of each quarter or when your account closes.

7.4 Refunds

  • Nothing in these Terms limits your rights under the Australian Consumer Law, including consumer guarantees. If the Service has a major failure you are entitled to the remedies the ACL provides.
  • For change-of-mind: contact [email protected] within 14 days of a first subscription payment and we will refund it in full. Renewal payments and the Lifetime Supporter purchase are otherwise non-refundable except as the ACL requires or as set out below.
  • We will refund the unused part of any period you have paid for in advance if we discontinue the Service, if we close your account or end your paid plan for a reason other than your breach of these Terms (Section 12), or if we make a change under Section 8 or 14 that materially reduces what you paid for and you close your account before it takes effect.
  • Lifetime Supporter: if we discontinue the Service within 24 months of your purchase, we will refund the price in proportion to the months remaining of those 24.
  • Refunds are paid to the original payment method.

7.5 Price Changes

We may change prices with at least 30 days' notice by email. Price changes apply from your next billing period — never during a period you have already paid for; if you do not agree, cancel before the new price takes effect. Lifetime Supporter is a one-time purchase and is never re-charged.

8. Service Availability

  • We aim to maintain high availability but do not guarantee uninterrupted access
  • We may perform scheduled maintenance with reasonable advance notice
  • We may add, change or remove features. If a change materially reduces what a paid plan gives you, we will give you at least 30 days' notice, and you may close your account and receive a refund under Section 7.4
  • To keep the Service fair and affordable we apply usage limits — for example on plan runs (the allowance for each plan is on the pricing page), on how much background work runs in a day, and on uploads
  • Subject to Section 13.3, we are not liable for loss resulting from temporary unavailability of the Service

9. Disclaimers

9.1 Service Provided "As Is"

Our Service comes with guarantees that cannot be excluded under the Australian Consumer Law, including that it will be provided with due care and skill (Section 13.3). Beyond those guarantees, and to the extent the law allows, the Service is provided on an "as is" and "as available" basis and we give no other warranties, express or implied.

9.2 AI Disclaimer

Your iSpirit is an AI, not a person, and what it writes is not professional advice. The Service is not a substitute for:

  • Medical or mental health treatment from a qualified professional
  • Legal advice from a licensed solicitor or barrister
  • Financial advice from a qualified financial adviser

The Service is not an emergency or crisis service. If you or someone else is in danger, call 000 in Australia or your local emergency number. If you are experiencing a mental health crisis, please contact Lifeline Australia at 13 11 14 or Beyond Blue at 1300 22 4636; outside Australia, findahelpline.com lists free, confidential lines in every country.

9.3 No Guarantee of Data Preservation

While we take reasonable measures to protect your data (including backups and encryption), we do not guarantee that your data will be preserved indefinitely. You are encouraged to regularly export your data using the export feature in your account settings.

10. Limitation of Liability

This section applies to the fullest extent the law allows, and always subject to Section 13.3: it does not limit your rights under the Australian Consumer Law or any liability that cannot lawfully be limited.

  • What neither of us is liable for. Neither you nor we are liable to the other for loss that was not a reasonably foreseeable result of a breach of these Terms, or for loss of profit, revenue or business opportunity
  • The cap. Our total liability to you for all claims connected with the Service is limited to the greater of (a) the total amount you paid us in the 12 months before the event that gave rise to the claim and (b) AUD $100
  • What the cap does not cover. The cap and the exclusion above do not apply to liability for death or personal injury caused by negligence, to fraud or wilful misconduct, or to a consumer guarantee or other liability that cannot lawfully be limited. Where the Australian Consumer Law allows us to limit our liability for failing to meet a consumer guarantee, it is limited to supplying the service again or paying the cost of having it supplied again
  • Your part. Our liability is reduced to the extent that you caused or contributed to the loss — for example by not keeping your password safe, or by not checking AI output as Section 5.3 asks

11. Indemnification

If another person or organisation brings a claim against us because of content you shared through the Service, because you connected or used something you had no right to, or because you used the Service unlawfully or in breach of these Terms, you agree to compensate us for the loss and reasonable legal costs we incur as a result.

This applies only to the extent that your conduct caused the loss. It does not apply to the extent that we caused or contributed to it — including by our breach of these Terms or our negligence — or to liability that cannot be passed to you under the Australian Consumer Law. We will tell you promptly about any such claim and take reasonable steps to keep the loss down.

12. Suspension and Termination by Us

12.1 When We May Suspend or Close an Account

We may suspend your access or close your account only where we reasonably believe that:

  • you have seriously or repeatedly breached these Terms;
  • we are required to by law, or by a court or regulator;
  • your use of the Service is causing, or is likely to cause, harm to other people, to the Service or to us — for example fraud, abuse of other members, or an attack on our systems; or
  • the account has been inactive for more than 24 months and is not on a paid plan — in which case we will email you at least 30 days before we close it.

We act in proportion to the problem. Where a breach can be fixed we will normally ask you to fix it first, and we will suspend an account rather than close it where that is enough.

12.2 Notice and Appeal

When we suspend or close an account we will email you the reason, unless the law prevents us or telling you would put someone at risk. If you think we got it wrong, reply to that email or write to [email protected] within 30 days. A person will review the decision and answer within 14 business days, and we will restore the account if the decision was a mistake.

12.3 Your Data and Your Money

  • Unless the law prevents it or the content itself is unlawful, you can still get an export of your data for 30 days after a suspension or closure — ask us if you cannot sign in
  • If we close your account or end your paid plan for a reason other than your breach of these Terms, we will refund the unused part of any period you have paid for in advance (Section 7.4). If we close it because of your serious breach, no refund is due beyond what the Australian Consumer Law requires
  • If we discontinue the Service entirely, we will provide at least 90 days' notice, enable you to export your data before shutdown, and refund as Section 7.4 describes

12.4 What Continues

Sections 5 (Your Content), 6 (Intellectual Property), 9 (Disclaimers), 10 (Liability), 11 (Indemnification) and 13 (Governing Law) continue to apply after an account ends.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of New South Wales, Australia, and the courts of New South Wales have non-exclusive jurisdiction over any dispute about them. If you are a consumer living somewhere else, this does not take away any protection that the mandatory consumer laws of the place you live give you.

13.2 Dispute Resolution Process

If something has gone wrong, we would like the chance to put it right first:

  1. Tell us. Contact us at [email protected] with what happened and what you would like us to do. We aim to resolve complaints within 14 business days.
  2. Mediation, if we both agree. If we cannot settle it directly, either of us may propose mediation administered by the Australian Disputes Centre (ADC) in Sydney, NSW, in person or online. Mediation is voluntary. If we both agree to it, the mediator's fee is shared equally unless we agree otherwise.
  3. Tribunals, regulators and courts. Nothing in this section stops you from going at any time to a consumer tribunal (such as the NSW Civil and Administrative Tribunal), a regulator (such as NSW Fair Trading, the ACCC or the OAIC) or a court, or stops either of us from seeking urgent relief.

13.3 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Competition and Consumer Act 2010 (Cth) or any applicable state or territory consumer protection legislation that cannot lawfully be excluded or limited.

14. Changes to These Terms

We may update these Terms for one of these reasons: the law or a regulator's requirements change; we add, change or remove features, plans or providers; to fix an error or make the Terms clearer; or to deal with a security or safety risk.

  • If a change reduces your rights or adds to your obligations in a way that matters, we will give you at least 30 days' notice by email and by a notice within the Service before it takes effect
  • A change that only benefits you, that the law requires, or that deals with an urgent security or safety risk may take effect as soon as we post it
  • If you disagree with a change, you may close your account before it takes effect. If you are on a paid plan, we will refund the unused part of the period you have paid for in advance (Section 7.4)
  • If you keep using the Service after a change takes effect, the updated Terms apply to you
  • Every change is recorded in Section 17, and earlier versions are available on request

15. General Provisions

15.1 Severability

If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

15.2 Entire Agreement

These Terms, together with our Privacy Policy and the plan details on our pricing page, are the entire agreement between you and Teach P2P Pty Limited about the Service and replace earlier agreements about it. This does not exclude our liability for anything we told you that the law does not allow us to exclude.

15.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may transfer our rights and obligations to a company that takes over the Service — for example in a merger, acquisition, or sale of assets — provided the transfer does not reduce your rights under these Terms. We will tell you beforehand, and you may close your account if you do not wish to continue.

15.5 Force Majeure

Neither party is liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including natural disasters, war, terrorism, labour disputes, government action, internet or utility failures, or failures of third-party providers.

15.6 Notices

We give you notice by email to the address on your account or by an in-app message; notice by email is effective the day after we send it. You can give us notice at [email protected]; it is effective the business day after you send it.

15.7 Language

These Terms are written in English. Where we provide a translation and the two differ, the English version applies.

16. Contact Us

For questions about these Terms, please contact:

Teach P2P Pty Limited
Sydney, NSW, Australia
General enquiries: [email protected]
Legal enquiries: [email protected]
Response time: Within 14 business days

17. Version History

11 November 2026 — Review against the Service as it runs today and against comparable services. Clearer: Section 2 describes the Service as it is now (goals, plans, plan runs, background work) and no longer lists AI providers — the current list is in Section 5 of the Privacy Policy. New: 2.3 (what your iSpirit does on your behalf), 5.6 (other people's information) and 15.7 (language); 4.2 adds rules on safety measures, sexual content, other people's information, under-18 use and sanctions; 5.3 says more plainly that AI output can be wrong and must be checked, and adds a rule on decisions about other people; 5.2 names the "Donate my data" choice; 9.2 adds emergency contacts. In your favour: refunds of unused prepaid periods if we discontinue the Service, end a paid plan without your breach, or make a change that materially reduces what you paid for (7.4, 8, 12, 14); a notice-and-appeal process for suspensions (12); the indemnity covers only loss your own conduct caused (11); the liability section applies to both of us and no longer limits liability for fraud or wilful misconduct (10); mediation is voluntary and you can always go to a tribunal, regulator or court (13). Obligations that are new in this version apply to accounts created before 11 November 2026 from 11 December 2026.

15 October 2026 (second update) — Added a table of contents and an "If we close" summary at the top. The summary restates 5.1, 6.3, 12 and 15.6; no terms changed.

15 October 2026 — 4.1 now allows using the Service for your own work or business — including as a sole trader or small-business owner — on any plan (it said personal, non-commercial use only). 4.2 adds one rule: an account is for one person, not shared.

8 October 2026 — Renamed 7.3: "CEC credits" are now called plan runs. Nothing about how they are allocated, expire or are charged has changed.

2 August 2026 — Updated the named AI providers to match what actually runs the Service (Anthropic Claude and Cohere via Amazon Web Services, OpenAI, and Microsoft Azure OpenAI). Added to 5.3 that AI output may not be unique, and to 4.2 a prohibition on using output to train competing AI models — a restriction our AI providers also impose on us.

5 July 2026 (second update) — Benchmark pass against comparable services: added 2.1 (third-party integrations), 2.2 (beta features), 5.5 (copyright complaints), AI-output ownership in 5.3, a consumer carve-out on the Section 11 indemnity, and 15.5–15.6 (force majeure, notices).

5 July 2026 — Paid plans went live: Section 7 rewritten with actual AUD pricing, Stripe processing, renewal/cancellation, CEC credit terms, refunds (ACL + 14-day change-of-mind), and price-change notice. Minimum age raised from 16 to 18 to match registration. Added Section 5.4 (shared and community content).

Version Date Summary of Changes
1.1 6 April 2026 Added version history section. Added Cookie Policy and Contact page references.
1.0 4 April 2026 Initial publication.

These Terms of Service are effective as of 4 April 2026 and were last updated on 11 November 2026.

See also: Legal entity information · Privacy Policy · Cookie Policy